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Last Updated: 10.11.2025

This Privacy Policy explains how Trading Hedge Strategy (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you access our website, purchase our services, or interact with our content.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of personal information:

1.1. Information You Provide Directly
  • Full name

  • Email address

  • Phone number (if voluntarily provided)

  • Billing and payment information

  • Account login details

  • Support inquiries and messages

  • Information submitted through forms

1.2. Automatically Collected Information

When you use our website, certain data may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited and time spent

  • Referral URLs

  • Cookies and tracking technologies

1.3. Third-Party Information

We may receive data from:

  • Payment processors

  • Analytics tools

  • Advertising partners

  • Social media platforms

2. How We Use Your Information

We use personal data to:

  • Provide and maintain our services

  • Process transactions and confirm purchases

  • Respond to customer inquiries

  • Improve website functionality and user experience

  • Send updates, administrative messages, or service notices

  • Detect, prevent, and address technical or security issues

  • Comply with legal obligations

We never sell your personal data.

3. Legal Basis for Processing (GDPR-Compliant)

We process your data under the following legal bases:

  • Consent – when you voluntarily provide information

  • Contract requirement – to deliver purchased services

  • Legitimate interest – such as service improvement or fraud prevention

  • Legal obligation – compliance with laws or regulations

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Personalize user experience

  • Analyse traffic and behaviour

  • Remember preferences

  • Track conversions and marketing performance

You may disable cookies through your browser settings, but some features may not function correctly.

A detailed Cookie Policy can be provided if needed.

5. Payment Processing

Payments are processed through secure third-party providers.
We do not store or have direct access to your full payment card details.

All payment information follows PCI-DSS security standards.

6. Data Storage & Security

We implement reasonable technical and organisational measures to protect your information, including:

  • Encryption

  • Secure servers

  • Access controls

  • Monitoring for suspicious activity

However, no online system is fully secure.
You acknowledge that you provide information at your own risk.

7. Data Sharing

We may share information with:

  • Service providers (payment processors, analytics services, email systems)

  • Legal authorities (when required by law or to protect rights)

  • Technical contractors (for website maintenance or security)

We do not share data with third parties for marketing without your explicit consent.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

When data is no longer required, it is securely deleted or anonymised.

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

GDPR Rights (EU/EEA)
  • Right to access your data

  • Right to correct inaccurate data

  • Right to delete your data (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent at any time

CCPA/CPRA Rights (California)
  • Right to know what data is collected

  • Right to request deletion

  • Right to opt out of data sharing or sale

  • Right to non-discrimination

Requests can be made through our contact details below.

10. International Data Transfers

Your information may be processed outside your home country.
We ensure that transfers comply with applicable laws and include appropriate safeguards (e.g., EU Standard Contractual Clauses).

11. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of external websites.
Users are encouraged to review third-party privacy policies.

12. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect information from minors.
If you believe a minor has provided us data, contact us to have it removed.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated date.
Continued use of the website after changes indicates acceptance.

14. Contact Us

For privacy-related questions, data requests, or compliance concerns, contact:

Trading Hedge Strategy

Email: support@tradinghedgestrategy.com
Website: https://tradinghedgestrategy.com/
Support: https://tradinghedgestrategy.com/contact-us/